Paddle Warranties
Thank you for choosing Pickleball Bazaar for your pickleball equipment needs. We stand behind the quality of our products and offer the following warranties on our pickleball paddles.
At Pickleball Bazaar we offer a 30-day guarantee against defects. If your paddle breaks during this period you can contact us to set up an exchange or refund. We will provide you with a return label to send the defective paddle back. Used paddles are not covered by warranty policy.
Beyond this time, you are protected by the warranty of your paddle’s manufacturer.
Manufacturer's Warranty
Our paddles are covered by a manufacturer's warranty against defects in materials and workmanship. The duration of the warranty varies by brand and model. Below is a list of all the manufacturers we currently work with and their details:
Manufacturer | Warranty | Additional Guarantees |
Contact Information
|
CRBN | 120-day limited warranty against manufacturer defects, defective materials, and workmanship | None | |
Diadem | 6-month limited warranty against manufacturer defects, defective materials, and workmanship. Product must be registered at DiademSports.com | None | |
Holbrook | 1-year limited warranty against manufacturing defects, defective materials and workmanship | None | |
JOOLA | 6-month limited warranty, product must be registered at JOOLAUSA.com | None |
1-301-816-3060 |
Volair | 90-day warranty against manufacturing defects or workmanship | None |
Email Contact Volair |
Vulcan | 1-year limited warranty against manufacturing defects or workmanship | None |
800-826-6373
Returns Info & Form |
Warranty claims must be submitted within the designated warranty period starting from the date of purchase. Please note that paddles must exhibit a genuine defect to qualify for an exchange. Paddles showing signs of normal wear and tear, abuse, or negligence will not be eligible for return.
Additionally, most manufacturers do not accept returns for paddles that have been altered (such as re-glued or grip changed) or permanently marked with identification. If you wish to personalize your paddle, it's advisable to use a sticker rather than marking it permanently.
Contact Us
If you have any questions about our paddle warranties or need to make a warranty claim, please contact us at info@pickleballbazaar.com.